Your customers message at 11pm. Viselio answers at 11pm.
Viselio is an AI assistant that replies to every message on 9 channels, answers the questions you get fifty times a week, screens who's serious, and books them into your calendar. It runs under your brand. A person can take over any conversation at any time.
DIY or done for you · Cancel anytime · Full control
Every message you miss is money walking away.
Leads message you and then vanish. They arrive at 11pm, on weekends, when nobody's watching — and the serious buyer looks identical to the tire-kicker until it's too late.
They message after hours
The DM lands at 11pm. You reply at 9am. By then they've already booked someone who answered.
You're too busy to reply fast
Real leads and time-wasters look the same in your inbox — and the good ones don't wait around.
Follow-up never happens
The 'maybe later' leads pile up and go cold, because nobody ever circles back to them.
What Viselio does
Four jobs, done before you wake up.
Answers in seconds
Every message gets a reply the moment it lands, in your tone, using your own FAQs and your live website — so the price it quotes is the price on your site today.
Qualifies and books
It asks the questions you'd ask, spots who's serious, checks your real calendar availability and books them in. No back-and-forth.
Follows up on its own
Stalled leads get nudged automatically until they book or bow out. Sends respect the contact's own timezone, so nobody gets a 3am message.
One inbox, every channel
All nine channels land in one place. Tag, assign, take over, hand back. Your team runs it like a shared inbox, because that's what it is.
Everything included
It's not a chatbot. It's the whole front end of your business.
Every feature below is on every plan. The tiers differ by who sets it up and whose brand is on it — not by what you get.
The AI
- AI agents you shape — Set its job, its rules, its tone, how it handles objections. Build as many as you need. A sales agent can hand the same conversation to a support agent mid-thread.
- Your knowledge, not the internet's — Load your FAQs and it answers from them, worded naturally instead of pasted.
- Reads your live website mid-conversation — Prices, stock, opening hours, availability. It checks the page in real time, so it never quotes something you changed last month.
- Routing rules — Decide which agent picks up which conversation, by channel or trigger.
- Sends more than text — Images, video, brochures and PDFs from your media library, at the moment they're useful. (Text only on SMS.)
- Multi-language — Give each agent a primary language. System emails go out in the reader's own language.
- Honest by default — An optional setting works one natural "you're chatting with an AI assistant" line into the first reply. Required in the EU. Converts fine, because it still reads like a person.
- Working hours — The AI is on only during the hours you choose, per day of the week.
- Spam filter — Every new contact's first message is screened before the AI engages. Phishing and junk get blocked, and your credits stay in your pocket.
- VIP exclusions — Name the contacts who always get a human. Partners, family, your biggest client.
Conversations and your team
- One shared inbox — Every channel, one screen, full history on every contact.
- A human can take over any chat, any time — One click. Your customer is never trapped with a bot.
- Playground — A private practice room. Chat with your agent, correct it, tune it, break it. Nothing you do there is visible to a customer.
- Assignments and departments — Decide who owns which conversation. Invite your team with the permissions you choose.
- Contact records that are actually useful — Tags, lists, custom fields, notes, full lead profile. Import your existing list with a CSV wizard, export any time.
Convert
- Books straight into your calendar — The AI checks real availability inside the conversation and confirms the slot.
- Two-way Google Calendar sync — Block it out in Google, it's gone from Viselio. No double bookings.
- A shareable booking page — One public link, no account needed. Put it in your bio, your signature, your ads.
- Sales pipeline — Every lead moves across a board, first message to closed, on your stages.
- Tasks — The things a human still has to do, in a list that doesn't live on a Post-it.
- Automatic follow-ups — Multi-step re-engagement of leads who went quiet. Cold outreach is deliberately capped at two follow-ups, so you never look like a pest.
- Daily summary — An AI-written recap in your inbox each morning: what came in, what booked, what needed a human.
Reach out
- Broadcasts — Send to a list, one-off or on a schedule, and an AI agent picks up every reply. It's a campaign that has a conversation back.
- WhatsApp templates — The Meta-approved formats that let you open or reopen a WhatsApp thread properly.
- Quiet hours — Sends respect your contact's local timezone, not yours.
- Short links — A branded one-tap link that drops someone straight into a WhatsApp conversation with you.
- Comment-to-DM — Someone comments a keyword on your Instagram or Facebook post, they get a public reply and a real AI conversation in their DMs. Not a fixed drip flow — an actual conversation that can answer, qualify and book.
Automate
- A workflow builder for your conversations — One trigger, as many steps as you want, with branching logic. Think Zapier or n8n, except it's built around your contacts and chats instead of generic apps.
- Build it by describing it — Type what you want to happen in plain English — "when someone books a consult, tag them, add them to the pipeline, and send the intake form" — and it builds the trigger and the steps for you.
- On every account — Nothing to enable, nothing extra to pay.
Integrate
- Click-to-WhatsApp ad attribution — When a lead arrives from a Meta ad, Viselio tells you which ad, with the click ID. You finally know which creative is paying for itself.
- Facebook Lead Forms — A form fill becomes an instant conversation instead of a row in a spreadsheet.
- Google Calendar · GoHighLevel · Odoo — The tools you already run, connected.
- Restaurant and booking systems — Formitable, Zenchef, OpenTable, TheFork, Trafft.
- Webhooks in and out, plus a full REST API — Push anything anywhere.
- Custom functions — Let the AI check a live order status, look up stock, or write a record into your own system during the chat.
- Official MCP server — Run your Viselio account from Claude, ChatGPT or Cursor. If that means nothing to you, ignore it. If it does, you already know why it matters.
- Funnels — Opt-in, becomes a contact, gets a message within seconds.
Trust
- Signed DPA available — And built for GDPR from the ground up.
- Documented data hosting — We can tell your compliance team exactly where the data sits.
- Automatic deletion of inactive contacts — Set it and stop carrying data you don't need.
- Export everything, any time — It's your data.
- Error log and system status — One list of anything that failed, and a public status page. No mysteries.
- Emails from your own domain — Transactional mail comes from you, not from us.
Real numbers, real account
2,210 conversations in 30 days. None waited on a human.
A US relocation consultancy runs Viselio on its enquiries. Over one 30-day window:
Figures from the client's own Viselio account, measured over 30 consecutive days. We don't publish revenue or conversion claims we haven't measured.
Use cases
If people message your business, Viselio works.
Immigration & relocation
Screen enquiries by visa path, timeline and budget — then book the consult.
See the benefits→Real estate
Qualify buyers and renters, answer listing questions, and set showings on autopilot.
See the benefits→Clinics & med-spas
Turn after-hours DM enquiries into booked appointments.
See the benefits→Coaches & creators
Handle the flood of 'how much / how does it work' DMs and book discovery calls.
See the benefits→Local services
Trades, salons, auto — answer instantly, quote, and fill the calendar day and night.
See the benefits→Agencies
Resell the whole thing under your own brand, your domain, your pricing.
See the benefits→The bit you're actually thinking
“Yes, but…”
"I don't trust a bot with my customers."
Fair. So test it first. Every account gets a private playground where you chat with your agent and correct it until it's right — no customer involved. When it does go live, you or anyone on your team can take over any conversation in one click. It also only answers from the FAQs and website content you give it.
"It'll quote old prices."
It reads your live website during the conversation. If you changed the price this morning, that's the price it quotes.
"My customers will think they're being tricked."
Only if you want them to. There's a setting that works one natural "you're chatting with an AI assistant" line into the first reply. It's required in the EU, and it barely moves conversion — because the conversation still reads like a person.
"Usage pricing makes me nervous."
A credit is charged when the AI thinks, not per message. On DIY, 100 credits are included every month and extra credits are 20¢. The spam filter screens every new contact's first message before the AI engages, so junk never burns your balance. And you can see your usage any time.
"My enquiries aren't in English."
Each agent has a primary language, and system emails go out in the reader's own language. It's one of the reasons relocation and immigration firms use it.
"I'm not technical."
Then take DFY. $350 one-time and we build it, connect your channels and calendar, load your FAQs, and hand it over working. Or build it yourself — the automation builder takes plain English descriptions.
"What happens to my data?"
Signed DPA available, GDPR-built, documented hosting, automatic deletion of inactive contacts, and full export whenever you want it.
How it works
Live in days, not quarters.
Tell us about your business
What you sell, the questions you get, how you like to be booked. One short call.
We build it and brand it
Your FAQs, your tone, your channels, your calendar. Then you test it in the playground until you're happy.
It goes live
It answers, qualifies and books. You take the meetings and step into any conversation you want to.
Opens a real Viselio assistant, right here.
Stop losing leads in your inbox.
Tell us what your business does. We'll show you exactly what your branded assistant would say to your next enquiry — and get back to you within one business day.
- ✓A live walkthrough of your assistant, on your channels
- ✓Your branding, your FAQs, your calendar connected
- ✓Test it privately before a single customer sees it